With the new chat, if you are having problems…check a couple of things:
- Clear your browser's cache
- Make sure you have the latest Flash player installed. You should be able to find it at macromedia.com
you don't log out properly, you have to wait about 5 minutes before you
can come back in. Your session is kept alive in the table, and
automatically clears itself. If you can't log in, wait 5 minutes.
I've tested it in Firefox, Internet Explorer, and Maxthon. Drop me a line if you are having issues.